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What to Do When Things Go Wrong

So many things can go wrong with your computer: bad drivers, malfunctioning components, hardware conflicts, spyware invasions—the list goes on and on. Or perhaps you just can't get your software to work the way you think it should. Diagnosing the problem can be tricky, let alone fixing it once you know exactly what is wrong. Some issues can be fixed with a few blanket procedures, such as updating your drivers and operating system. Others are more complicated and will leave you wishing for some expert advice. But where can you turn for help when something goes wrong with your computer?

You can't always depend on manufacturers for help. Maybe your warranty has lapsed and you can't get support. Or maybe your PC vendor says you voided the warranty when you had the audacity to upgrade your OS. Or perhaps companies are playing a blame game: The printer vendor says the problem is with Windows, while Microsoft says the problem lies with your PC hardware.

The best thing do to is to copy down error codes and messages and then hit Google with the information. You may find that the answer to your problem is just a couple of clicks away. Tips are also a great resource and may have an answer for you.

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